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Original benchmarks, pricing breakdowns, and honest takes on live chat and AI support.
Featured
We re-ran our February benchmark with a rebuilt harness: median-of-5 runs, three scenarios, and a metric nobody publishes — what it costs when a visitor actually clicks the chat bubble. Intercom ends up at 1.1MB. Four other widgets downloaded hundreds of KB and rendered no chat at all.
Read moreWhat does an AI support chatbot actually cost? We pulled the live pricing pages for Intercom Fin, Tidio Lyro, and Chatbase in July 2026 and did the per-conversation math. Per resolution, per credit or per conversation with a limit you set — the billing model matters more than any feature difference.
Read moreThe "bot or human" choice is a false one for most small sites. An honest breakdown of what AI chatbots are genuinely good at, where live chat wins, and why you probably want both — without paying enterprise prices for it.
Read moreReplace Google Analytics, Intercom, and Typeform with tools that don't track your visitors. Analytics, chat, forms, email, and hosting — all privacy-first.
Read moreHow trying to build something simple turned into a tiny chat widget with zero dependencies. The full story behind the fastest widget on the internet.
Read moreThe widget we write about
18.9KB, measured. Zero cookies. Gmail threading. Free for 1 site.
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