Pricing
Flat prices, never per seat. Start free, upgrade when you need to.
Free
One site, one person, for as long as you like.
- Everything to start:
- ✓1 seat
- ✓1 site
- ✓30-day history
- ✗GhostChat branding shows
- ✓Unlimited conversations
- ✓Push & email notifications
Starter
Business-hours automation, so you never miss a lead.
- Everything in Free, plus:
- ✓1 seat
- ✓3 sites
- ✓1-year history
- ✗GhostChat branding shows
- ✓Your logo in the chat
- ✓Business hours automation
- ✓Visitor page journey
- ✓Webhooks & Bot Agent API
Team
Your whole team on every site you run, under your brand, not ours.
- Everything in Starter, plus:
- ✓10 seats
- ✓Unlimited sites
- ✓Unlimited history
- ✓No GhostChat badge or email footer
- ✓Assign chats, and see when a teammate is already replying
- ✓Admin & Agent roles, team stats
- ✓Auto-translate, 133+ languages
- ✓Guided setup & priority support
AI assistant
$0.10 per AI conversationPay for what it answers. No plan to buy, no credit packs.Switch it on in your dashboard on Starter or Team. An assistant answers visitors from your own website, 24/7, and hands off to you when it can't.
- ✓AI answers visitors live, 24/7
- ✓Hands off to you when it can't answerLive if you're online, or it takes their email
- ✓Knowledge base drafted from your website25 Q&As per site on Starter, 50 on Team; edit anything
- ✓A spending limit you control$20 per billing period by default. Raise it, lower it or remove it.
- ✓Setup and testing in your dashboard are free5 Generate runs and 50 test replies a month
- ✓Greetings and junk aren't billedNo AI on other domains, and at most 3 AI chats a day per visitor on each site
Billed monthly, cancel anytime, no card for Free. Need more than 10 seats, or GhostChat built into how you already work? Tell us what you need — usually a reply the same day.
Great Chat, light weight and very responsive dev!
We were using Chatway which was very heavy on our site and definitely slowed page load times. This chat is noticeably faster and the dev has been great to work with in getting everything set up.
brpmototim
Verified WordPress.org reviewI already love it. So simple, straightforward. Polish and craftsmanship the whole way.
Tommy Marshall
Memberley
I really appreciate how thoughtful you've been about our survivors' privacy needs… thank you for building this specifically with our clients in mind.
Vickie
Women's Freedom Center
Compare plans
| Free | Starter | Team | |
|---|---|---|---|
| Core | |||
| Team members | 1 | 1 | Up to 10 |
| Sites | 1 | 3 | Unlimited |
| Messages | Unlimited | Unlimited | Unlimited |
| Message history | 30 days | 1 year | Unlimited |
| Quick links per site ⓘShortcut buttons shown above the chat input (e.g. FAQ, Pricing). Visitors click them to navigate to key pages without typing. | ✓ | ✓ | ✓ |
| Canned responses ⓘType /shortcut in a conversation to instantly insert a pre-written reply. Unlimited. | ✓ | ✓ | ✓ |
| Features | |||
| Phone app (Android, or PWA on iPhone) | ✓ | ✓ | ✓ |
| Reply by email (Gmail, any client) | ✓ | ✓ | ✓ |
| Image attachments | ✓ | ✓ | ✓ |
| Your logo in the chat | — | ✓ | ✓ |
| Automation & integrations | |||
| Contacts (CRM Lite) ⓘContact management with notes — every visitor who leaves an email becomes a contact. | ✓ | ✓ | ✓ |
| Business hours | — | ✓ | ✓ |
| CSV export | — | ✓ | ✓ |
| Visitor page journey | — | ✓ | ✓ |
| WooCommerce context | — | ✓ | ✓ |
| Webhooks | — | ✓ | ✓ |
| Bot Agent API ⓘConnect any LLM (Ollama, Claude, GPT-4) to reply automatically. GhostChat is the pipe, you own the AI. | — | ✓ | ✓ |
| Auto-translate | — | — | ✓ |
| Team & security | |||
| Chat assignment | — | — | ✓ |
| See when a teammate is replying | — | — | ✓ |
| Admin & Agent roles | — | — | ✓ |
| Team stats ⓘChats and first-reply time per person, by site and date range. | — | — | ✓ |
| Custom visitor context ⓘSend any custom key-value data to agents via the setContext() JavaScript API. | — | — | ✓ |
| Identity verification ⓘHMAC-based cryptographic verification to prevent visitors from impersonating logged-in users. | — | — | ✓ |
| No GhostChat badge or email footer | — | — | ✓ |
| Support | Guided setup + priority | ||
| AI Assistant · optional on Starter and Team · how it works | |||
| AI conversations ($0.10 each) | — | Optional | Optional |
| AI spending limit | — | You set it | You set it |
| AI knowledge base per site | — | 25 Q&As | 50 Q&As |
Wondering how that compares? See GhostChat against five other chat widgets
Frequently Asked Questions
Not quite the right fit? Tell us what you need — nonprofit or education, just say so.
Have more questions? Check our FAQ, see everything GhostChat does, or read how we handle your data.